As it was reported by the company’s officials, one of the most prominent names in the industry Aspire Gaming intends to fight a lawsuit that was brought by Sweden’s Konsumentombudsman protection of consumers’ authority. Revealed several days ago, Aspire Gaming is facing a Swedish lawsuit over the nation’s Konsumentombudsman claims that one of the Aspire Gaming subsidiaries has violated local regulations posed on the bonuses and promotions offered by online casinos.
According to one report released by a local online newspaper, the Malta-based company was hit with a fine which totals to around $303k at the beginning of this year after several of its Sweden Gaming Authority-licensed online gaming websites were adjudges to have completely failed when it comes to prohibiting self-excluded bettors from returning to their service during the prompted self-exclusion period.
The Maltese online gaming operator is now facing another lawsuit also prompted by the Sweden Gambling Authority which this time regards the company’s Communications Limited subsidiary. As revealed, the lawsuit is aimed at the Karamba.com domain operated by the AG Communications Limited subsidiary which allegedly violated mandatory marketing rules by improperly disclosing terms and conditions that apply to its bonuses and promotions.
A Number of Services Offered to Customers
As mentioned at the beginning, the Aspire Gaming company is one of the most notable, one of the largest online casino gaming software companies which offers a variety of services to its business partners and customers. The company is best known for its work related to the development of table and slot games. The gaming portfolio offered by the company is rather impressive even though Aspire Gaming does not offer as many titles as other online casino software developers such as Microgaming and NetEnt.
However, all over their games including their online slots are crafted using the most technologically advanced graphics. Furthermore, for the most part, they are also mobile-optimized easily accessible by every portable device due to the fact that they are crafted using prominent HTML5 technology. When it comes to Aspire Gaming online casinos, the company powers a number of renowned gaming platforms that operate across the globe including Sweden.
Obscurity of Wagering Requirements
When it comes to the company’s operations in Sweden, its subsidiary AG Communications Limited as reported failed to properly inform Swedish players registered at the Karamba.com domain that they are required to spend slightly over $7k before they can benefit from the casino’s $200-worth bonus plus 100 free spins. The Swedish authority went further to draw attention to the bonus in question rather obscure wagering requirements which in this certain case have to be redeemed thirty-five times within twenty-one days.
One Konsumentombudsman statement regarding this issue reveals that the information related to the rules and restrictions on the bonus in question is written using the smallest writing style, so consumers frequently miss the point. The same statement also says that there is no information on the fact that gambling of any kind is prohibited to bettors who are under eighteen.
It also seems that there is no information regarding responsible gaming, but players who decide to cancel their registrations at the casino are encouraged not to do so. According to the Swedish authority, this situation violates the nation’s iGaming regulations by luring customers with bonuses which in reality mean investing huge money amounts before any expected gains.